Following your emergency room visit, you will receive a bill from Wake Emergency Physicians, PA (WEPPA) for the professional services rendered by the physician and/or Advanced Practice Provider (APP) who treated you during your visit. In addition, you will receive a separate bill from the facility where you were treated (WakeMed, Johnston UNC Health Care/Clayton, Johnston UNC Health Care/Smithfield, Nash UNC Health Care or Granville Health System).
If ancillary services (radiology, labs, etc.) were utilized during your treatment, you will also receive a separate bill for those services.
For dates of service after May 31, 2017, please contact LogixHealth at (855) 691-9890.
For dates of service prior to June 1, 2017, please complete the “Contact Us” form. A representative will respond to your request.
For dates of service after May 31, 2017, please contact LogixHealth at (855) 691-9890, 24 hours a day, to make a payment to your account. Payments may also be made at the secure website DoctorPayments, at www.doctorpayments.com.
Payments for services performed by WEPPA providers (both personal payments and/or insurance payments) should be mailed to:
Wake Emergency Physicians, PA
P.O. Box 890053
Charlotte, NC 28289-0053
Collection Agency Inquiries
Please contact AmeriFinancial Solutions or Optimum Outcomes as referenced on the correspondence that you received regarding your account.
8:00 a.m. – 9:00 p.m. EST Monday through Thursday
8:00 a.m. – 5:00 p.m. EST Friday
8:00 a.m. – 12:00 Noon EST Saturday
Phone: (800) 945-7184; Option 1
8:30 a.m. – 9:00 p.m. EST Monday through Friday
8:30 a.m. – 1:00 p.m. EST Saturday
Phone: (800) 752-4172
Wake Emergency Physicians, PA, participates with the following insurance plans:
- Aetna Health, Inc.
- Ambetter of NC, Inc.
- Blue Cross/Blue Shield of North Carolina
- CIGNA Healthcare of North Carolina
- WellPath – Directly administered products, including:
- Duke Select/Duke Basic
- United Healthcare
Patients requesting a copy of their medical record, should contact the Medical Records Department at either WakeMed Health & Hospitals, Johnston UNC Health Care/Clayton, Johnston UNC Health Care/Smithfield, Nash UNC Health Care or Granville Medical Center.
- If you visited any of WakeMed’s Emergency Departments, please call (919) 350-8374.
- If you visited Johnston UNC Health Care/Clayton or Johnston UNC Health Care/Smithfield, please call (919) 938-7705.
- If you visited UNC Health Care Nash, please call (252) 962-8130.
- If you visited Granville Medical System, please call (919) 690-3236.
Wake Emergency Physicians, PA, along with each of their hospital affiliations, holds the privacy of identifiable health information in highest regard for all patients. The links below outline the legal duties and privacy practices for each facility.